Choose a partner with a long track record and a legal entity you can contract with, who lets you interview the team, explains their delivery process clearly, commits to security and code ownership in writing, and offers support after launch. Ask the 12 questions below and compare written answers.
- Track record and a real legal entity matter more than a polished pitch.
- Insist on meeting the actual team.
- Get ownership, security and exit terms in writing.
Company and track record
- How long have you been in business? Longevity shows a company can deliver and survive market changes.
- Which legal entity will we contract with, and where? For UAE businesses, a local entity can simplify contracts, invoicing and support.
- Can you share relevant case studies or references? Many clients keep names confidential, but a credible partner can describe similar work and arrange references on request.
Team and delivery
- Can we interview the people who will work on our project? The answer should be yes.
- Where will the team work from, and in which hours?
- What is your delivery process? Look for clear stages: discovery, proposal, team set-up, regular delivery and review.
- Who is our single point of contact? One accountable person saves a lot of time.
- What happens if a team member leaves? Ask about replacement time and knowledge handover.
Security, ownership and contracts
- Who owns the code and designs? This should be explicit in the contract.
- How do you protect our data? Ask about access control, secure development practices and how they handle personal data under UAE law.
- What are the exit terms? Handover of code, documentation and access if you part ways.
After launch
- What support do you offer after go-live? Hosting, monitoring, fixes and new features.
Red flags
- A price before they understand your requirement.
- No chance to meet the team.
- Vague answers about ownership or security.
- No clear contact person.
Frequently asked questions
Should I choose a local or offshore software company?
Many UAE companies choose a provider with a local entity and contact plus offshore delivery centres, which combines local accountability with cost-effective delivery.
How many vendors should I compare?
Two to four serious proposals on the same written scope is usually enough to compare fairly.
What should a proposal include?
Team, timeline, cost, assumptions, delivery process, and how success will be measured.
Want help with this?
I work with companies in the UAE, the US, the UK and Europe to put the right Future Focus Infotech team on their project. See custom software development, or tell me what you need and I'll reply within one business day.
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This guide is general information, not legal or financial advice. Services mentioned are contracted and delivered by Future Focus Infotech.